Wedding planner and event designer Akeshi Akinseye speaking at the NACE Detroit conference

Luxury Wedding planner and event designer Akeshi Akinseye speaking at the NACE Detroit conference.jpg

Wedding planner and event designer Akeshi Akinseye speaking at the NACE Detroit conference.

September 19, 2018
6:00 PM - 9:00 PM
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The Henry Hotel
300 Town Center Drive
Dearborn, MI 48126
http://www.behenry.com/

CLIENT EXPERIENCE

In today's competitive event climate you need to set yourself apart from your competition with the experience that you provide to your clients. We'll discuss:

1) What is customer service?
2) The key components to your clients' experience - Knowledge, Value Proposition and Core Value, Atmosphere, Expectations, Communication, and Problem solving
3) Key Skills you need to provide stellar customer service

MEETING AGENDA

6:00 - Registration, Networking, and Wine Pull
7:00 - Announcements, Board Nominations, and Dinner
8:00 - Presentation by Akeshi Akinseye
8:45 - Book Giveaway